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Lakeside Primary Care

Provider detail



Banks, Rachel Renee, MD

Affiliated with Novant Health
4.90 out of 5 | 68 reviews
Family Medicine
Novant Health Lakeside Primary Care - Brookdale
(704) 316-4990
Ratings
4.90
Likelihood of your recommending this care provider to others
4.93
Your confidence in this care provider
4.97
Friendliness/courtesy of the care provider
4.94
Explanations the care provider gave you about your problem or condition
4.88
Concern the care provider showed for your questions or worries
4.93
Care provider's efforts to include you in decisions about your treatment
4.93
Degree to which care provider talked with you using words you could understand
4.86
Amount of time the care provider spent with you
4.89
Information the care provider gave you about medications (if any)
4.85
Instructions the care provider gave you about follow-up care (if any)
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Novant Health Medical Group has earned the Press Ganey Seal of Integrity for having met scientifically rigorous standards for collecting and publicly reporting patient experience data. The Seal of Integrity affirms the validity of the organization's program and ensures that provider's performance ratings are objectively and accurately represented.


Comments
Patient Comments 19 reviews
May 26, 2020
Excellent every body.
-Patient in CHARLOTTE, NC

March 23, 2020
Dr. Banks took the time to clearly go over my medical needs based on my medical history. She was very detailed and professional. I would highly recommend her to others for primary care!
-Patient in HARRISBURG, NC

March 18, 2020
I will be back
-Patient in CONCORD, NC

February 27, 2020
I appreciate Dr. Bank concerned for me . She followed up after normal business hours to advise me of my test results and the need to go the nearby hospital to get further testing.
-Patient in CHARLOTTE, NC

February 25, 2020
She listens to my concerned, looked at my chart in my history and immediately came up with a plan. Then she explained it very well and thoroughly to me.
-Patient in HARRISBURG, NC



Appointments
Novant Health is pleased to offer open scheduling. Use the tool below to schedule an appointment with this provider in real time. Please note that open scheduling is for regular appointments only. If you wish to schedule a physical or procedure or there is no open appointment for the time you need, please call this provider’s office for a list of available appointments.



Practice locations
Novant Health Lakeside Primary Care - Brookdale
(704) 316-4990


Provider video


Education
Medical School:
University of Kansas - Kansas City
(2004)

Residency:
Atrium Health 2007

Board Certifications:
Family Medicine


Learn More
Gender: Female




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Locations

Hours

Brookdale
Monday to Friday,
8 a.m to 5 p.m.
Afton, Locust
Monday to Friday,
7 a.m to 5 p.m.
Speedway
Appointments:
Monday to Friday
8 a.m. to 5 p.m.
Walk-in care:
Saturday to Sunday,
9 a.m. to 2 p.m.