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Lakeside Primary Care

Provider detail



Banks, Rachel Renee, MD

Affiliated with Novant Health
4.80 out of 5 | 85 reviews
Family Medicine
Novant Health Lakeside Primary Care - Brookdale
(704) 316-4990
Ratings
4.80
Likelihood of your recommending this care provider to others
4.80
Your confidence in this care provider
4.85
Friendliness/courtesy of the care provider
4.81
Explanations the care provider gave you about your problem or condition
4.80
Concern the care provider showed for your questions or worries
4.80
Care provider's efforts to include you in decisions about your treatment
4.92
Degree to which care provider talked with you using words you could understand
4.73
Amount of time the care provider spent with you
4.73
Information the care provider gave you about medications (if any)
4.80
Instructions the care provider gave you about follow-up care (if any)
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Learn more about our survey process.


Comments
Patient Comments 17 reviews
November 23, 2020
She was patient & truly listened to me & offered great options pertaining to a healthy lifestyle.
-Patient in CHARLOTTE, NC

October 21, 2020
*Dr. Banks and I have a LONG history! I love her so much and this was the 1st time I was able to see her in 2-3 years so it was a great experience for me at this confusing time. It warmed my heart and mind.
-Patient in CHARLOTTE, NC

October 14, 2020
Dr. Banks was great and I would highly recommend her!
-Patient in CHARLOTTE, NC

October 04, 2020
Dr. Banks is very friendly, patient & professional at every visit. She recalls information about you that makes you feel like you are her only patient. She is engaged in your care, which unfortunately is not always the case in healthcare today.
-Patient in HARRISBURG, NC

August 17, 2020
I had a wonderful experience with Dr. Banks. She was personable, listened to my concerns and took time to address each one individually. I did not feel rushed or demeaned, as I have experienced with former care providers. Even with the enhanced COVID protocol, Dr. Banks ensured I felt comfortable.
-Patient in CHARLOTTE, NC



Appointments
Novant Health is pleased to offer open scheduling. Use the tool below to schedule an appointment with this provider in real time. Please note that open scheduling is for regular appointments only. If you wish to schedule a physical or procedure or there is no open appointment for the time you need, please call this provider’s office for a list of available appointments.



Practice locations
Novant Health Lakeside Primary Care - Brookdale
(704) 316-4990


Provider video


Education


Medical School:
University of Kansas - Kansas City
(2004)

Residency:
Atrium Health 2007

Board Certifications:
Family Medicine


Learn More
Gender: Female




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Locations

Hours

Brookdale
Monday to Friday,
8 a.m to 5 p.m.
Afton, Locust
Monday to Friday,
7 a.m to 5 p.m.
Speedway
Monday to Friday
8 a.m. to 5 p.m.