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Lakeside Primary Care
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Banks, Rachel Renee, MD

Affiliated with Novant Health
4.80 out of 5 | 55 reviews
Family Medicine
Novant Health Lakeside Primary Care - Brookdale
(704) 316-4990
Ratings
4.80
Likelihood of your recommending this care provider to others
4.82
Your confidence in this care provider
4.89
Friendliness/courtesy of the care provider
4.89
Explanations the care provider gave you about your problem or condition
4.82
Concern the care provider showed for your questions or worries
4.84
Care provider's efforts to include you in decisions about your treatment
4.89
Degree to which care provider talked with you using words you could understand
4.79
Amount of time the care provider spent with you
4.85
Information the care provider gave you about medications (if any)
4.85
Instructions the care provider gave you about follow-up care (if any)
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Novant Health Medical Group has earned the Press Ganey Seal of Integrity for having met scientifically rigorous standards for collecting and publicly reporting patient experience data. The Seal of Integrity affirms the validity of the organization's program and ensures that provider's performance ratings are objectively and accurately represented.


Comments
Patient Comments 10 reviews
August 28, 2019
Dr. Banks is an excellent physician. She is very thorough and she took time to listen to my concerns. She is by far the best physician I have ever had!
-Patient in SHELBY, NC

August 25, 2019
I have been a patient of *Dr. Rachel Banks for several years (more than ten). I was so glad to find where she was working. She is very clear on health issues and I trust her very much. I had a very serious illness a year ago and I know if I had been under her care she would have been on top of any change in my condition.
-Patient in CHARLOTTE, NC

August 13, 2019
Dr. Banks is personable, attentive, informative and knowledgeable. I feel she really cares about my wellbeing.
-Patient in CHARLOTTE, NC

June 24, 2019
*Dr. Banks took the right amount of time to ask enough questions, gave some helpful advice to improve my health, and listened.
-Patient in CONCORD, NC

June 19, 2019
Great bedside manner!
-Patient in CHARLOTTE, NC



Appointments
Novant Health is pleased to offer open scheduling. Use the tool below to schedule an appointment with this provider in real time. Please note that open scheduling is for regular appointments only. If you wish to schedule a physical or procedure or there is no open appointment for the time you need, please call this provider’s office for a list of available appointments.



Practice locations
Novant Health Lakeside Primary Care - Brookdale
(704) 316-4990


Provider video


Education
Medical School:
University of Kansas - Kansas City
(2004)

Residency:
Atrium Health 2007

Board Certifications:
Family Medicine


Learn More
Gender: Female




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Locations

Hours

Brookdale
Monday to Friday,
8 a.m to 5 p.m.
Afton, Locust & Poplar Tent
Monday to Friday,
7 a.m to 5 p.m.
Speedway
Appointments:
Monday to Friday
8 a.m. to 5 p.m.
Walk-in care:
Saturday to Sunday,
9 a.m. to 2 p.m.