Show Navigation
Lakeside Primary Care
Go

Provider detail



Banks, Rachel Renee, MD

Affiliated with Novant Health
4.78 out of 5 | 69 reviews
Family Medicine
Novant Health Lakeside Primary Care - Brookdale
(704) 316-4990
Ratings
4.78
Likelihood of your recommending this care provider to others
4.81
Your confidence in this care provider
4.91
Friendliness/courtesy of the care provider
4.89
Explanations the care provider gave you about your problem or condition
4.83
Concern the care provider showed for your questions or worries
4.86
Care provider's efforts to include you in decisions about your treatment
4.89
Degree to which care provider talked with you using words you could understand
4.77
Amount of time the care provider spent with you
4.86
Information the care provider gave you about medications (if any)
4.84
Instructions the care provider gave you about follow-up care (if any)
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Novant Health Medical Group has earned the Press Ganey Seal of Integrity for having met scientifically rigorous standards for collecting and publicly reporting patient experience data. The Seal of Integrity affirms the validity of the organization's program and ensures that provider's performance ratings are objectively and accurately represented.


Comments
Patient Comments 14 reviews
October 30, 2019
Dr. Banks is personable and kind. She didn't dismiss any of the concerns I described during my visit.
-Patient in HARRISBURG, NC

October 01, 2019
I recommend my wife for service w/*Rachel Banks.
-Patient in CHARLOTTE, NC

September 26, 2019
Dr. Banks is the best doctor I've ever had . I use to feel uncomfortable going to the doctor but she made it a comfortable experience . She spoke to me like a human and was genuinely concerned about my health .
-Patient in CHARLOTTE, NC

September 18, 2019
This was our first visit with Dr Banks. She related very well with my son and still spoke candidly with me. Loved her!
-Patient in HARRISBURG, NC

August 28, 2019
Dr. Banks is an excellent physician. She is very thorough and she took time to listen to my concerns. She is by far the best physician I have ever had!
-Patient in SHELBY, NC



Appointments
Novant Health is pleased to offer open scheduling. Use the tool below to schedule an appointment with this provider in real time. Please note that open scheduling is for regular appointments only. If you wish to schedule a physical or procedure or there is no open appointment for the time you need, please call this provider’s office for a list of available appointments.



Practice locations
Novant Health Lakeside Primary Care - Brookdale
(704) 316-4990


Provider video


Education
Medical School:
University of Kansas - Kansas City
(2004)

Residency:
Atrium Health 2007

Board Certifications:
Family Medicine


Learn More
Gender: Female




View Phone Numbers
for All Locations
Call one of our locations to
schedule an appointment

Locations

Hours

Brookdale
Monday to Friday,
8 a.m to 5 p.m.
Afton, Locust
Monday to Friday,
7 a.m to 5 p.m.
Speedway
Appointments:
Monday to Friday
8 a.m. to 5 p.m.
Walk-in care:
Saturday to Sunday,
9 a.m. to 2 p.m.