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Lakeside Primary Care

Provider detail



Banks, Rachel Renee, MD

Affiliated with Novant Health
4.78 out of 5 | 80 reviews
Family Medicine
Novant Health Lakeside Primary Care - Brookdale
(704) 316-4990
Ratings
4.78
Likelihood of your recommending this care provider to others
4.79
Your confidence in this care provider
4.88
Friendliness/courtesy of the care provider
4.81
Explanations the care provider gave you about your problem or condition
4.80
Concern the care provider showed for your questions or worries
4.84
Care provider's efforts to include you in decisions about your treatment
4.89
Degree to which care provider talked with you using words you could understand
4.73
Amount of time the care provider spent with you
4.75
Information the care provider gave you about medications (if any)
4.76
Instructions the care provider gave you about follow-up care (if any)
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Novant Health Medical Group has earned the Press Ganey Seal of Integrity for having met scientifically rigorous standards for collecting and publicly reporting patient experience data. The Seal of Integrity affirms the validity of the organization's program and ensures that provider's performance ratings are objectively and accurately represented.


Comments
Patient Comments 15 reviews
August 17, 2020
I had a wonderful experience with Dr. Banks. She was personable, listened to my concerns and took time to address each one individually. I did not feel rushed or demeaned, as I have experienced with former care providers. Even with the enhanced COVID protocol, Dr. Banks ensured I felt comfortable.
-Patient in CHARLOTTE, NC

August 08, 2020
Love love love Dr.Banks! She has the best bedside manner and knowledge hands down of all my PCP's I've had throughout my lifetime. She is awesome!
-Patient in MATTHEWS, NC

July 30, 2020
I love coming to Dr. Banks' office since I relocated to Charlotte from Brooklyn, New York. The staff is pleasant, courteous, friendly and seems to go out of their way to make you feel comfortable in the office.
-Patient in CHARLOTTE, NC

June 30, 2020
I really like Dr Banks. She listens well and show care of you as a person not a number. Made you feel like you are special. Communicates well.
-Patient in CHARLOTTE, NC

May 26, 2020
Excellent every body.
-Patient in CHARLOTTE, NC



Appointments
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Practice locations
Novant Health Lakeside Primary Care - Brookdale
(704) 316-4990


Provider video


Education


Medical School:
University of Kansas - Kansas City
(2004)

Residency:
Atrium Health 2007

Board Certifications:
Family Medicine


Learn More
Gender: Female




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Locations

Hours

Brookdale
Monday to Friday,
8 a.m to 5 p.m.
Afton, Locust
Monday to Friday,
7 a.m to 5 p.m.
Speedway
Monday to Friday
8 a.m. to 5 p.m.